Undersociality: miscalibrated social cognition can inhibit social connection
sciencedirect.com/science/article/abs/pii/S1364661322000432A personâs well-being depends heavily on forming and maintaining positive relationships, but people can be reluctant to connect in ways that would creâ¦
The (not so) subtle reason you hate chatbots
builtformars.com/case-studies/chatbotsVirtual agents, decision trees and ChatGPT-powered conversations aren't exactly the future of customer service that we were promised.
Welcome to Talking Points for Life
talkingpointsforlife.com/Too many people are left wandering through Reddit threads and Quora posts looking for advice on what to say. Communication is tricky. We all bring our own biases, emotions and histories to the table. This site will help you navigate those tricky subjects, allowing you to build healthier and happier relationships.
I Didn’t Want to Offend You: The Cost of Avoiding Sensitive Questions by Einav Hart, Eric VanEpps, Maurice E. Schweitzer :: SSRN
papers.ssrn.com/sol3/papers.cfmWithin a conversation, individuals balance competing concerns, such as the motive to gather information and the motives to avoid discomfort and to create a favo
Only One Deliverable Matters | Big Medium
bigmedium.com/ideas/only-one-deliverable-matters.htmlToo much design effort goes into artifacts that are not part of the working software. There’s a better way to work.
Damn Interesting
damninteresting.com/A collection of fascinating true stories from history, science, and psychology. In text and podcast form.
How We Write Proposals in My Design Studio – A List Apart Sidebar – Medium
medium.com/alistapart/how-we-write-proposals-in-my-design-studio-20d05977d1e9AS THE HEAD of a newish design studio, I spend a fair amount of time writing proposals. And here’s how I like to do it. I do it like a conversation, and that’s how we start: with phone calls and…
Driving Positive Change: A Conversation with Margaret Stewart – The U.S. Digital Service – Medium
medium.com/the-u-s-digital-service/driving-positive-change-a-conversation-with-margaret-stewart-c51644ec6f85Liz Odar, U.S. Digital Service: How do you approach building products that are used by such a large number of people across the globe? Margaret Stewart: What’s important is that we don’t approach our…