I Didn’t Want to Offend You: The Cost of Avoiding Sensitive Questions by Einav Hart, Eric VanEpps, Maurice E. Schweitzer :: SSRNpapers.ssrn.com/sol3/papers.cfm
Within a conversation, individuals balance competing concerns, such as the motive to gather information and the motives to avoid discomfort and to create a favo
Only One Deliverable Matters | Big Mediumbigmedium.com/ideas/only-one-deliverable-matters.html
Too much design effort goes into artifacts that are not part of the working software. There’s a better way to work.
A collection of fascinating true stories from history, science, and psychology. In text and podcast form.
How We Write Proposals in My Design Studio – A List Apart Sidebar – Mediummedium.com/alistapart/how-we-write-proposals-in-my-design-studio-20d05977d1e9
AS THE HEAD of a newish design studio, I spend a fair amount of time writing proposals. And here’s how I like to do it. I do it like a conversation, and that’s how we start: with phone calls and…
Driving Positive Change: A Conversation with Margaret Stewart – The U.S. Digital Service – Mediummedium.com/the-u-s-digital-service/driving-positive-change-a-conversation-with-margaret-stewart-c51644ec6f85
Liz Odar, U.S. Digital Service: How do you approach building products that are used by such a large number of people across the globe? Margaret Stewart: What’s important is that we don’t approach our…