Users don’t hate change. They hate you. – Christina Wodtke
medium.com/@cwodtke/users-dont-hate-change-they-hate-you-461772fbcac7Users don't hate change. Users hate change that doesn't make their life better, but makes them have to relearn everything they knew. In fact, users don't like change that might improve their lives if they don't perceive the value of that change.
Driving Positive Change: A Conversation with Margaret Stewart – The U.S. Digital Service – Medium
medium.com/the-u-s-digital-service/driving-positive-change-a-conversation-with-margaret-stewart-c51644ec6f85Liz Odar, U.S. Digital Service: How do you approach building products that are used by such a large number of people across the globe? Margaret Stewart: What’s important is that we don’t approach our…
Chapter 16. Miscellaneous Questions
freebsd.org/doc/en_US.ISO8859-1/books/faq/misc.html§16.12 - Why should I care what colour the bikeshed is