Victor Loux Bookmarks Tag: change

5 bookmarks tagged “change

Users don’t hate change. They hate you. – Christina Wodtke

medium.com/@cwodtke/users-dont-hate-change-they-hate-you-461772fbcac7
Users don't hate change. Users hate change that doesn't make their life better, but makes them have to relearn everything they knew. In fact, users don't like change that might improve their lives if they don't perceive the value of that change.

Driving Positive Change: A Conversation with Margaret Stewart – The U.S. Digital Service – Medium

medium.com/the-u-s-digital-service/driving-positive-change-a-conversation-with-margaret-stewart-c51644ec6f85
Liz Odar, U.S. Digital Service: How do you approach building products that are used by such a large number of people across the globe? Margaret Stewart: What’s important is that we don’t approach our…