Victor Loux → Bookmarks → chat

The (not so) subtle reason you hate chatbots

builtformars.com/case-studies/chatbots

Virtual agents, decision trees and ChatGPT-powered conversations aren't exactly the future of customer service that we were promised.

• UX, tag
• chat, tag
• interface, tag
• conversation, tag
• support, tag
• ·8 months ago

Pinboard on Twitter: "There's a disconnect between critiques of Telegram and its practical use that have made me uneasy about joining technical pile-ons around how it's not really encrypted messaging. Let me use the example of Telegram use in the Hong Kon

twitter.com/Pinboard/status/1474096410383421452

• surveillance, tag
• encryption, tag
• chat, tag
• ·2 years ago

Why public chats are better than direct messages - Teamplify blog

teamplify.com/blog/why-public-chats-are-better-than-direct-messages/

As a result, when you send a direct message, you distract your colleague, but when you post a message in a group chat, you don't distract them (unless you mention someone explicitly via @). From our experience, the vast majority of work questions are not so urgent that they require an immediate response. Most topics can be discussed asynchronously – you post a question when you have time, and your teammates will respond when they have time. It greatly helps to minimize distractions,...

• communication, tag
• culture, tag
• chat, tag
• work, tag
• async, tag
• ·2 years ago

Jitsi.org - develop and deploy full-featured video conferencing

jitsi.org/

Free open-source video conferencing for web & mobile. Make a call, launch on your own servers in minutes, integrate into your app, or develop something new

• opensource, tag
• chat, tag
• video, tag
• software, tag
• conference, tag
• ·4 years ago

These Three (Popular) Approaches to Implementing ‘Live Chat’ are Often Highly Disruptive for Users - Articles - Baymard Institute

baymard.com/blog/live-chat-usability-issues

• UX, tag
• chat, tag
• web, tag
• overlay, tag
• annoyance, tag
• interruption, tag
• ·5 years ago

The Hottest Chat App for Teens Is Google Docs - The Atlantic

theatlantic.com/technology/archive/2019/03/hottest-chat-app-teens-google-docs/584857/

How a writing tool became the new default way to pass notes in class

• communication, tag
• collaborative, tag
• google, tag
• notes, tag
• school, tag
• teenagers, tag
• classroom, tag
• chat, tag
• ·5 years ago

Home | Matrix.org

matrix.org/

Matrix is an open standard for decentralised communication, providing simple HTTP APIs and open source reference implementations for securely distributing and persisting JSON over an open federation of servers.

• communication, tag
• chat, tag
• internet, tag
• distributed, tag
• decentralised, tag
• open_source, tag
• slack, tag
• channels, tag
• messaging, tag
• ·8 years ago

Rocket.Chat

rocket.chat/

From group messages and video calls all the way to helpdesk killer features our goal is to become the number one cross-platform open source chat solution.

• chat, tag
• opensource, tag
• slack, tag
• clone, tag
• collaboration, tag
• productivity, tag
• self_hosted, tag
• decentralisation, tag
• ·9 years ago

Talky

beta.talky.io/

Group video chat and screen sharing. From &yet

• tool, tag
• chat, tag
• communication, tag
• videochat, tag
• screensharing, tag
• group, tag
• ·9 years ago

HipChat

hipchat.com/

• chat, tag
• collaboration, tag
• projectmanagement, tag
• coworking, tag
• service, tag
• IM, tag
• atlassian, tag
• tool, tag
• ·10 years ago