Victor Loux → Bookmarks → support

The (not so) subtle reason you hate chatbots

builtformars.com/case-studies/chatbots

Virtual agents, decision trees and ChatGPT-powered conversations aren't exactly the future of customer service that we were promised.

• UX, tag
• chat, tag
• interface, tag
• conversation, tag
• support, tag
• ·1 year ago

Home | endoflife.date

endoflife.date/

Check End of Life, Support Schedule, and release timelines for AlmaLinux OS, Alpine Linux, Amazon Linux, Android OS, Angular, Ansible-core, Ansible, antiX Linux, Apache Airflow, Apache Camel, Apache Cassandra, Apache Groovy, Apache HTTP Server, Apache Maven, API Platform, Azure DevOps Server, Azure Kubernetes Service, Elastic Beats, Blender, Bootstrap, CakePHP, CentOS, CFEngine, Citrix Virtual Apps and Desktops, ClamAV, Adobe ColdFusion, Composer, Confluence, Hashicorp Consul, Conta...

• security, tag
• software, tag
• support, tag
• EOL, tag
• ·2 years ago

Microsolidarity

microsolidarity.cc/

• networks, tag
• community, tag
• experiments, tag
• support, tag
• economy, tag
• ·5 years ago

How to tag every conversation before it’s closed with Intercom’s API

developerblog.intercom.com/using-intercoms-apis-to-tag-every-conversation-before-a-ticket-is-closed-86f740b0374

• intercom, tag
• api, tag
• support, tag
• sops, tag
• script, tag
• ·5 years ago

Prodsight - Automated Topic and Sentiment Analytics for Zendesk and Intercom

prodsight.ai/

Turn your Zendesk and Intercom conversations into actionable customer insights with Prodsight's automated topic and sentiment analysis.

• support, tag
• tool, tag
• research, tag
• intercom, tag
• analytics, tag
• ·5 years ago

Tidelift | Making open source work better—for everyone

tidelift.com/

• open_source, tag
• support, tag
• funding, tag
• monetisation, tag
• community, tag
• ·5 years ago

Grid to Flex

gridtoflex.com/

• flexbox, tag
• css, tag
• progressive_enhancement, tag
• support, tag
• ie, tag
• layout, tag
• ·7 years ago

Thoughts on screen reader detection – Tink

tink.uk/thoughts-on-screen-reader-detection/

• accessibility, tag
• resource, tag
• support, tag
• feature_detection, tag
• browsers, tag
• disability, tag
• privacy, tag
• ·7 years ago

MPG - Core Rot at Apple - Apple Core Rot: Introduction

macperformanceguide.com/AppleCoreRot-intro.html

The worrisome decline of OS X quality and integrity.

• mac, tag
• osx, tag
• apple, tag
• bugs, tag
• quality, tag
• software, tag
• support, tag
• decline, tag
• obsolescence, tag
• ·12 years ago