This handbook represents the best of our collective knowledge on management and serves as the foundation of our internal training program here at Clearbit.
Managing teams has taught me a lot about my own behaviors and motivations. For example, I overworked for a long time. This left me continually teetering on the brink of burnout, and I had no energy left to absorb the typical sorts of organizational changes that happen at any company. Despite doing good work, I handled change poorly, and I picked up the reputation for being difficult to manage.
I’d like to say that I learned from my mistakes directly, but the honest version is that I ...
Stealing a page out of other leaders’ books, I began writing a “Week in Review” post every two weeks or so at Etsy, with a link open to anyone internally, and a distribution list of the people in my organization. I used it as a reflection on themes that were coming up in weekly one-on-ones, backchannels, team meetings, etc.