Organizational Ethnography: Studying the Complexity of Everyday Lifebooks.google.co.uk/books
“The road to revelatory findings begins […] with starting to realise what is new and surprising to us as strangers to the field”
Refusal as Research Method in Discard Studies « Discard Studiesdiscardstudies.com/2016/03/21/refusal-as-research-method-in-discard-studies/
Ethnographic refusal is a practice by which researchers and research participants together decide not to make particular information available for use within the academy. Its purpose is not to bury information, but to ensure that communities are able to respond to issues on their own terms.
User Story Mapping - O'Reilly Mediashop.oreilly.com/product/0636920033851.do
User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting...
Project Comet: Designing with Real Data — Mediummedium.com/@anirudhs/project-comet-designing-with-real-data-959beccb5c1a
Earlier this month we announced Project Comet to the world and the reception has been tremendous. The team and I are hum…
Shine new light on recording user research, interviews, lectures and more with Cohdoo Highlight. Let your fingertip be your highlighter. Simply start a recording, marking "aha" moments as you hear them. Break time? Pause and resume the same recording, adding more highlights. Later, easily review your highlights, add notes and share recordings with your team.
How to Rebuild Architecture - NYTimes.comnytimes.com/2014/12/16/opinion/how-to-rebuild-architecture.html
The profession is out of touch with the public it serves.