Replacing The User Story With The Job Story – Jobs to be Done
jtbd.info/replacing-the-user-story-with-the-job-story-af7cdee10c27I’ve written about the problem with user stories before. At the time, I found it better to just have the team talk over proposed changes to the product. This worked great when the team had gelled and…
Task Scenarios for Usability Testing
nngroup.com/articles/task-scenarios-usability-testing/Guidelines for usability test tasks: engage participants by writing task scenarios that are realistic, encourage an action, and don't give away how the interface should be used.
Usability Testing: Creating a Test Script - YouTube
youtube.com/watchColman Walsh of UXTraining.com outlines the need for a solid test script when running user testing, and the points you need to touch upon for a successful test.
Users don’t hate change. They hate you. – Christina Wodtke
medium.com/@cwodtke/users-dont-hate-change-they-hate-you-461772fbcac7Users don't hate change. Users hate change that doesn't make their life better, but makes them have to relearn everything they knew. In fact, users don't like change that might improve their lives if they don't perceive the value of that change.
“How many users do you have?” – Standard Journal
journal.standardnotes.org/how-many-users-do-you-have-809abeb60badInvariably, when I tell someone about the project I’m working on, they’ll ask: “how many users do you have?” Sometimes, it’ll come up as the first point in a conversation — bold, directed…