Microsoft's Accessibility Innovation Strategist discusses AI's potential for accessibility, emphasizing the need for responsible use and diverse teams to mitigate harm and promote inclusion for people with disabilities.
Reprint: R1105C What is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers’ diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and perceptions that is critical to performance) than making progress in meaningful work. If a person is motivated and happy at the end of the workday, it’s a good bet that he or she achieved something, however small. If the person drags out of the office disengaged and joyless, a setback is likely to blame. This progress principle suggests that managers have more influence than they may realize over employees’ well-being, motivation, and creative output. The key is to learn which actions support progress—such as setting clear goals, providing sufficient time and resources, and offering recognition—and which have the opposite effect. Even small wins can boost inner work life tremendously. On the flip side, small losses or setbacks can have an extremely negative effect. And the work doesn’t need to involve curing cancer in order to be meaningful. It simply must matter to the person doing it. The actions that set in motion the positive feedback loop between progress and inner work life may sound like Management 101, but it takes discipline to establish new habits. The authors provide a checklist that managers can use on a daily basis to monitor their progress-enhancing behaviors.
In the process of writing this book, I realized that the experience of research is exactly opposite to the way I usually often encounter information online. When you research a subject, you make a series of important decisions, not least what it is you want to research, and you make a commitment to spend time finding information that doesn’t immediately present itself. You seek out different sources that you understand may be biased for various reasons. The very structure of the libr...