The secret lives of Facebook moderators in America - The Verge
theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizonaIn a damning new report, Casey Newton gives an unprecedented look at the day-to-day lives of Facebook moderators in America. His interviews with twelve current and former employees of Cognizant in Arizona reveal a workplace perpetually teetering on the brink of chaos.